Microsoft Teams provides several policies that can be used to manage calling capabilities for users in an organization. These policies can control various aspects of calling, such as the ability to make outbound calls, join meetings using phone audio, and access voicemail. Here’s a more detailed description of policies to manage calling capabilities and their usage, along with working examples:
- Calling Policy: The Calling Policy in Teams controls the calling capabilities that are available to users. This policy can be used to control who can make outbound calls, who can join meetings using phone audio, and other related settings. For example, an organization may configure a policy that allows only certain users to make outbound calls.
- Voice Routing Policy: The Voice Routing Policy in Teams controls how inbound calls are routed to users. This policy can be used to control which users can receive calls, and how calls are routed to those users. For example, an organization may configure a policy that routes calls to a specific group of users based on the caller’s location.
- Emergency Calling Policy: The Emergency Calling Policy in Teams controls how emergency calls are handled. This policy can be used to ensure that emergency calls are properly routed and handled in accordance with local regulations. For example, an organization may configure a policy that routes emergency calls to a specific emergency services provider.
- Caller ID Policy: The Caller ID Policy in Teams controls the caller ID that is displayed for outbound calls. This policy can be used to control whether the caller’s phone number or the organization’s main phone number is displayed for outbound calls. For example, an organization may configure a policy that displays the organization’s main phone number for outbound calls made by employees.
- Voice Policy: The Voice Policy in Teams controls the voice features that are available to users. This policy can be used to control features such as call forwarding, simultaneous ringing, and call waiting. For example, an organization may configure a policy that enables call forwarding for specific groups of users.
By using policies to manage calling capabilities in Teams, organizations can more effectively control how users make and receive calls. This can help to improve security, compliance, and overall calling efficiency.
