A Microsoft 365 Teams Admin is responsible for managing and maintaining the Microsoft Teams environment within an organization. The primary responsibilities of a Microsoft 365 Teams Admin include:
- Managing Teams Settings and Configuration: A Microsoft 365 Teams Admin is responsible for managing the settings and configuration of Teams. This includes managing Teams policies, managing Teams apps, managing Teams channels and teams, managing Teams meeting settings, and managing Teams live events.
- Managing Teams Governance and Lifecycle Management: A Microsoft 365 Teams Admin is responsible for managing the governance and lifecycle of Teams. This includes managing guest access, managing retention policies, managing external access, managing archiving and eDiscovery, managing data loss prevention (DLP), and managing compliance.
- Managing Teams Voice and Calling: A Microsoft 365 Teams Admin is responsible for managing the voice and calling features of Teams. This includes managing phone numbers, managing call queues, managing auto attendants, managing call routing, and managing direct routing.
- Managing Teams Devices: A Microsoft 365 Teams Admin is responsible for managing Teams devices, including phones, headsets, and other peripherals. This includes managing device policies, managing device settings, and managing device firmware updates.
- Managing Teams Integration: A Microsoft 365 Teams Admin is responsible for managing the integration of Teams with other Microsoft 365 services and third-party applications. This includes managing integrations with SharePoint, OneNote, Power BI, and other services.
Overall, a Microsoft 365 Teams Admin plays a critical role in ensuring that the Teams environment is configured correctly and is secure, reliable, and scalable. They work closely with other IT teams, such as security, compliance, and networking, to ensure that the Teams environment integrates seamlessly with the overall IT infrastructure.
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