In Microsoft Teams, administrators can acquire new phone numbers for their organization through the Microsoft Teams admin center. Here’s how to get new phone numbers:
- Sign in to the Microsoft Teams admin center using your admin credentials.
- From the left-hand menu, select “Voice”.
- Click on “Phone numbers”.
- Click on “+ Add”.
- Choose the country/region for the phone number you want to add.
- Select the type of phone number you want to add: geographic, toll-free, or service.
- Select the quantity of phone numbers you want to add, and choose the area codes and prefixes you want to use.
- Click “Add” to add the phone numbers to your inventory.
Examples:
- Expanding business: An organization is expanding its business and needs to add new phone numbers to accommodate new employees and customers in different regions. The administrator can use the Teams admin center to acquire new phone numbers for each region, ensuring that the organization’s communication channels remain effective and efficient.
- Changing phone service providers: An organization is switching phone service providers and needs to acquire new phone numbers to ensure continuity of service. The administrator can use the Teams admin center to acquire new phone numbers from Microsoft Teams, allowing for a smooth transition to the new phone service provider.
- Seasonal demand: An organization experiences seasonal demand and needs to add temporary phone numbers to handle increased call volume during peak times. The administrator can use the Teams admin center to acquire additional phone numbers, ensuring that the organization can handle increased call volume without any disruption to service.
By acquiring new phone numbers through the Microsoft Teams admin center, administrators can ensure that their organization’s communication channels remain effective and efficient, even in times of change or increased demand.
