Step by Step Guide: How to Configure Manage Teams Emergency Addresses

Here is a step-by-step guide on how to configure and manage Teams emergency addresses:

1. Sign in to the Microsoft Teams admin center using your admin credentials.
2. From the left-hand menu, select “Voice”.
3. Click on “Emergency addresses”.
4. Click on “+ Add” to add a new emergency address.
5. Enter the name, address, and phone number of the emergency contact.
6. Choose whether to validate the address by sending a confirmation email or by manual validation.
7. Click “Add” to save the emergency address.
8. To edit an existing emergency address, click on the address and make the necessary changes.
9. To delete an emergency address, click on the address and click “Delete”.
10. To assign an emergency address to a Teams user, click on “Assign user”.
11. Select the user you want to assign the emergency address to.
12. Click “Save” to assign the emergency address to the user.

Usage examples:

1. Remote workers: An organization has remote workers who work from different locations. The administrator can manage emergency addresses for these workers, ensuring that emergency services can respond to their calls if an emergency occurs.
2. Multiple office locations: An organization has multiple office locations, and the administrator needs to manage emergency addresses for each location. This ensures that emergency services can respond to calls made by users at any location.
3. Public safety: An organization is a public safety agency, and the administrator needs to manage emergency addresses for the agency’s response centers. This ensures that emergency services can respond to calls made by the agency.

By configuring and managing emergency addresses in Teams, organizations can ensure that emergency services can respond quickly and effectively to emergency calls made by their users.